All booking requests must be first confirmed by Cordoba Luxury Experience. That is the reason why the payment does not need to be completed during the booking process. We will send to you an email confirming the availability and reservation of the experience of your choice, so that you can proceed to payment.

Payment for services must always arrive at least 1 week before the activity date and implies acceptance of the cancellation conditions.

For certain events or experiences that involve a large number of activities, a deposit of 20% of the total amount will be required at the time of booking.

CANCELLATIONS POLICY 

• Cancellations made up to 15 days before the date of the experience will be refunded 100%. However, if bookings are made during Easter, May, Bank Holidays and Christmas, only cancellations made 3 months before the date of the experience will be refunded 100%.
• Cancellations made between 14 and 10 days before the date of the experience will be subject to a 25% penalty. But if the bookings are made during Easter, May, Bank Holidays and Christmas, only cancellations made 1 month in advance will be refunded 25%.
• Cancellations made between 9 and 5 days before the date of the experience will incur a 50% penalty. However, if the bookings are made during Easter, May, Bank Holidays and Christmas, only cancellations made 15 days before will be refunded 50%.
• Cancellations made between 4 days before the date and up to the day of the experience will not be entitled to a refund. However, for bookings made during Easter, May, Bank Holidays and Christmas, cancellations made between 15 days and the day of the booking will be charged 100%.