In order to carry out our activity, in general, we process the personal data of our customers in order to offer cultural experiences and tourism management services.

On the other hand, if you are not yet our client and you are only a user of this website, the only personal data that we process about you are those managed through the cookies that we use on this website (read our cookies policy for more information) and those that you have voluntarily provided us with through the means of contact that we make available to you on this website.

In addition, we also periodically communicate with our clients and users about new developments, commercial or otherwise, in our organisation, sector news regarding the activity of this manager, and information that we think may be relevant to you.

We care very much about your privacy, so if you decide to stop receiving our publications, we will respect your decision and you will no longer receive them. If you decide to receive them again, please let us know through the contact forms available on this website.

On the other hand, you should know that we do not carry out personnel selection through this website, so if you provide us with personal data because you are interested in working with us, your personal data, including any curricular data you may provide us with, will only be processed for immediate deletion.

Below, we inform you about the different aspects to be taken into account in the processing of your personal data by us:

Purposes of processing

To manage the doubts and queries that the user presents to us, regarding our services, prices or any other feature shown or induced through the information that we publish on the website, either through the form provided for this purpose, by telephone or by e-mail that appears on the website.

To carry out the management of personal data related to the execution of our services.

To send you commercial, promotional and advertising communications, by means of the means of contact made available to us (unless you have indicated your refusal).

Legitimacy of the treatment

For the performance of the services requested and in response to your queries, we will process your data on the basis of your express consent (Art. 6.1a RGPD).

In order to send communications for marketing and commercial purposes, we will process your data on the basis of our legitimate interest (Art. 6.1f RGPD), on the understanding that you may be interested in receiving information about the activities we carry out that are similar to those in which you were previously interested.

These legitimacies are complemented with the fulfilment of legal obligations in the corresponding cases.

Recipients of the information

The recipients of your data are our data processors, who undertake to comply with the provisions of current legislation on data protection and with the instructions given by this data controller regarding the processing of data, and may not use them for any purpose other than that stated herein.

We also inform you that we do not carry out international data processing.

Retention periods

Execution of our services: We will keep your data for five years from the date of collection.

Commercial purpose: We will keep your data for as long as you keep your subscription to receive our communications active and you have not indicated your refusal to receive them. Once you have indicated your refusal to receive information, we will proceed to delete your data, regardless of possible legal obligations, which may result in a longer period of data retention (although in this case they will be duly blocked).

You should note that compliance with a legal obligation may result in the retention of your data, or part of it, for a longer period of time.

Rights

All users whose personal data are processed may exercise their rights of access, rectification, deletion of their data, opposition to processing, and limitation of processing, as well as portability (where possible in accordance with current legislation) and information on automated individual decisions (if they are made) free of charge.

These rights may be exercised in one of the following ways:

o In writing, by sending your request, together with a copy of the documentation proving your identity, to the following address:

Córdoba Luxury Experience – Attention of Personal Data

Calle Manriquez 6- 1- 9 14003 Córdoba – Spain

or by e-mail to the address info@cordobaluxuryexperience.com digitally signing your application using the Spanish electronic National Identity Document (DNI), or attaching a copy of your DNI, in which case no further accreditation by the applicant is required.

Supervisory authority

If the user considers that his or her rights have been ignored or violated, he or she should be aware that he or she may file a complaint with the competent supervisory authority, which in this case is the Spanish Data Protection Agency. If the data subject considers it appropriate, he/she can also go to any competent supervisory authority within the European Union.

Terms and Conditions of Use

In general, regardless of the country from which the user connects, the relations between Córdoba Luxury Experience and our users are subject to Spanish legislation and jurisdiction.

The contents, commercial activities, products and services included in our web are not conceived, nor directed to those persons who reside in jurisdictions where its contents are not authorized.

Access to our website is the sole responsibility of the users and does not imply any type of commercial relationship between Córdoba Luxury Experience and the user.

The access and navigation in this web implies acceptance and knowledge of the legal warnings, terms of use and privacy policy contained therein.

Córdoba Luxury Experience informs its users that the contents of this website are mainly addressed to an audience over 14 years of age. If you are not yet of this age, you must have the authorisation of your parents or guardians to continue browsing our website.

Updating and Modification of Information

This legal information regarding the use of our website is current as of the date it was last updated (1 NOVEMBER 2018). We reserve the right to update, modify or delete information on this website and may limit or deny access to any user.

The user may not alter, change, modify or adapt any part of this website. However, we reserve the right to make, at any time, as many changes and modifications as we deem appropriate, and we may make use of this right at any time and without prior notice.

We also reserve the right to update the general terms and conditions at any time. Such changes and modifications will not affect the contracts already perfected between Córdoba Luxury Experience and its users or clients, without prejudice to the modifications that may be mutually agreed upon and the cases of fortuitous events or force majeure.

Contents

Córdoba Luxury Experience makes every effort to avoid any error in the contents that may appear in our web. However, we do not guarantee nor are we responsible for the consequences that may arise from errors in the contents that may appear in this web, provided by third parties.

Córdoba Luxury Experience is not responsible in any way for those contents, commercial activities, products and services included that could be visualised by means of electronic links, directly or indirectly, through this web. The presence of links on our website, unless expressly stated to the contrary, is for information purposes only and in no case implies a suggestion, invitation or recommendation of the same. These links do not necessarily represent the existence of any kind of relationship between Córdoba Luxury Experience and the individuals or companies owning the webs that can be accessed through these links. Córdoba Luxury Experience reserves the right to withdraw unilaterally and at any time the links that appear in our web.

Córdoba Luxury Experience does not assume responsibility for the content of any forum or debate in cyberspace (chat), bulletins or any type of transmissions, which are linked to this website and will cooperate, if required by court order or by the relevant authorities, in the identification of the persons responsible for those contents that violate the law.

We exclude all liability that may arise from the transmission of information between users. The responsibility for the statements disseminated in this website is exclusive of those who make them. It is forbidden any type of data transmission that users may make to this or through this website or other accesses controlled by Córdoba Luxury Experience that infringe the property rights of third parties, and whose content is threatening, defamatory, obscene, pornographic, or the transmission of any other material that constitutes or incites a conduct that may be considered a criminal offence.

Córdoba Luxury Experience reserves the right to prevent or prohibit the access to any Internet user who introduces in our web any content contrary to the legal norms or immoral, reserving the right to exercise the legal measures it deems appropriate to avoid this type of conduct.

Córdoba Luxury Experience excludes the responsibility for the access of minors to the contents included in the Web, being the responsibility of their parents or tutors to exercise an adequate control over the activity of the children or minors under their care or to install any of the tools of control of the use of Internet with the purpose of avoiding the access to materials or contents not suitable for minors, as well as the sending of personal data without the previous authorization of their parents or tutors.

Navigation, access and security

Accessing and browsing this web site implies acceptance and knowledge of the legal warnings, conditions and terms of use contained therein. Córdoba Luxury Experience makes every effort to ensure that browsing is carried out in the best possible conditions and to avoid any kind of damage that may be caused during browsing.

This website has been designed to support the most widely used browsers among Internet users (Mozilla Firefox, Internet Explorer, Microsoft Edge, Google Chrome, Safari, Opera). Even so, we are not responsible for any damages, of any kind, that may be caused to users by the use of other browsers or different versions of the browsers for which the web has been designed.

Córdoba Luxury Experience is not responsible for and does not guarantee that access to this website will be uninterrupted or free of error, provided that such incidents or errors come from sources outside our control. Nor does it accept any responsibility or guarantee that the software that can be accessed through this website is free from errors originating from third parties. Likewise, under no circumstances shall Cordoba Luxury Experience be liable for any loss or damage of any kind arising from the access and use of the website, provided that such loss or damage originates from sources outside our control. Nor are we responsible for any damages that may arise from the improper use of this website.

The services offered on this website can only be used correctly if the technical specifications for which it has been designed are met.

Intellectual and Industrial Property

This website, the contents and services it contains and, in particular, including but not limited to, the photographs, images, texts, logos, designs, brands, commercial names and data included on the website, are protected by Intellectual Property laws. They may not be exploited, reproduced, distributed, modified, publicly communicated, transferred or transformed. Access to this website does not grant users any right or ownership whatsoever over the intellectual property rights of the contents it contains.

The content of this web can be downloaded to the user’s terminal, as long as it is for private use and without any commercial purpose; therefore, the content of this web cannot be exploited, reproduced, distributed, modified, publicly communicated, transferred, transformed or used for public or commercial purposes.

Córdoba Luxury Experience does not transfer ownership of its software to users. We retain all industrial and intellectual property rights including the software. If the user transfers software from this web to his terminal, he will not be able to dissect it for its study, or decompile it, translate the version of the original object code or its language to another code or language.

The use of the contents of this web is only authorised for informative and service purposes, provided that the source is quoted or referred to, being the user the only responsible for the misuse of the same.

Córdoba Luxury Experience reserves the right to exercise the corresponding legal actions against users who violate or infringe the intellectual and industrial property rights.

Information on technical aspects

Córdoba Luxury Experience shall not be liable for possible damages that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operative functioning of this electronic system, caused by reasons beyond our control; for delays or blockages in the use of this electronic system caused by deficiencies or overloads in our Data Processing Centre, telephone lines, in the Internet system or in other electronic systems; nor for damages that may be caused by third parties through illegitimate intromissions beyond our control. Likewise, Cordoba Luxury Experienced is exonerated from any responsibility for any damage or harm that the user may suffer as a consequence of errors, defects and omissions in the information provided, provided that it comes from external sources.